Window Integration Engineer

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Title
:
Windows Integration Engineer
Location
:
Germantown, Maryland

A customer-facing business development role, ultimately responsible for the successful delivery of architectural and technical aspects of client transformation engagements.

This role is one of the most important technical roles within NCR Professional Services and requires a combination of qualities that will enable a successful candidate to help NCR to continue lead state of the art solutions for Retail and Finance industries.

• Installs equipment within all areas of retailer facilities including testing labs
• Implement audit, logging, and monitoring solutions of integration systems.
• Performs quality assurance checks on all NCR equipment prior and after deployment
• Identifies and troubleshoots hardware and software issues
• Deploys NCR software based on project scope
• Demonstrates consistent deployment quality, following company guides and updating project documentation appropriately
• Displays excellent project and time management skills, efficiently managing task queue
• Completes and updates required documentation and adopts new NCR processes as needed
• Consistently displays commitment to team and clients, being an example to others regarding punctuality, client appointments and deployment deadlines
• Sets a good example by maintaining composure even in stressful situations
• Maintains a positive and friendly attitude toward all team members
• Displays empathy and sense of urgency when communicating with clients, ensuring client satisfaction and safety
• Proactively makes suggestions for solutions to most recurring deployment issues and technology service issues
• Embraces improvements and advocates change, going beyond status quo

• US Citizen
• Ability to pass Public Trust background check.
• Must have working knowledge of scripting languages such as Power Shell and VBScript or software development experience (C# .Net). Demonstrated experience with Microsoft SCCM/IBM Big Fix
• Must have strong analytical ability and problem‑solving acumen
• Expertise in Windows deployment, installation, configuration, administration, troubleshooting, and performance tuning
• Knowledge of Windows imaging technologies WinPE, WIM imaging, or similar
• Understanding of internet standards such as HTTPS, DHCP, DNS, SFTP, HTML, XML, JSON and other protocols and IP communications
• Exposure to IBM Big Fix for deployment and monitoring is a strong plus
• Ability to work independently with little supervision
• Able to prioritize and execute tasks in a high‑pressure environment.
• Strong problem solving & analysis skills
• Strong written and verbal communication skills

• Application development/engineering experience is a plus
• Mass deployment Tolls: SCCM, Big Fix
• Database administration (SQL Server, MySql, SQL Express) setup, configuration and basic database troubleshooting skills
• Experience in capacity planning, system monitoring, and system security and hardening, including DoD STIG
• Experience in the Retail Industry supporting Retail customers is highly preferred
• Experience in scripting or programming languages as may be used in automation and deployment (VBScript, JavaScript, Python, etc)

$65,100.00 - $97,700.00

Offers of employment are conditional upon passage of screening criteria applicable to the job.

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.