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Service Experience Manager - Lead Teams & Growth

Job in Germantown, Montgomery County, Maryland, 20875, USA
Listing for: Nordstrom, Inc.
Full Time position
Listed on 2026-10-03
Job specializations:
  • Management
    Operations Management, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 48000 - 77000 USD Yearly USD 48000.00 77000.00 YEAR
Job Description & How to Apply Below

Nordstrom is seeking a Service Experience Manager to lead and mentor a store team while driving service and sales initiatives. You will recruit, train, and motivate staff, educate teammates on tools and processes, and build a plan to meet service and sales goals.

Responsibilities include supporting ongoing improvements, leveraging Nordstrom Rewards and gift card initiatives, and maintaining strong relationships with store leadership to optimize customer experiences and store performance.

Step into the Service Experience Manager - Lead Teams & Growth role at Nordstrom, Inc. in MD, United States and grow with us.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 48.000 - 77.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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