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Part-Time Concierge

Job in Germantown, Shelby County, Tennessee, 38138, USA
Listing for: Fogelman Properties
Part Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 20664 - 27552 USD Yearly USD 20664.00 27552.00 YEAR
Job Description & How to Apply Below

Fogelman is a nationally recognized, fully integrated multifamily real estate company that invests in and manages apartment communities, backed by six decades of experience, dynamic associates, and expert leadership. Our collaborative culture has earned us recognition as the #2 ranked Best Places to Work in Multifamily for 2026.

Part‑time Concierge – Thornwood Apartments, Germantown

The Concierge is the first impression of the community and is responsible for providing superior customer service to residents. Duties include management of the front desk, greeting residents and visitors, monitoring surveillance cameras, and providing exemplary customer service.

Schedule:

Every other Saturday & Sunday 7:00 AM‑3:00 PM, opposite weekends 3:00 PM‑11:00 PM.

Job Responsibilities
  • 2‑4 years Concierge, Front Desk, or customer service experience.
  • Availability to work a flexible schedule; any day of the week including weekends.
  • Self‑motivated, self‑starter, enthusiastic, resourceful.
  • Exceptional communication skills – both verbal and written.
  • Greets and assists residents and their guests in a courteous and efficient manner.
  • Answers the telephone, provides information, forwards calls and takes messages as necessary.
  • Ensures the safety and security of the apartment community by being aware of who is entering and exiting the property and ensuring non‑residents (e.g., guests, tradesmen, deliverymen, etc.) are approved by the resident or the management office.
  • Watches the surveillance cameras diligently to ensure no one is on property that should not be and no doors are propped open. Contacts the police department as needed.
  • Performs other job‑related duties as assigned.
Benefits
  • Competitive biweekly pay + $125 leasing commissions + split monthly renewal commissions.
  • Monthly cell phone allowance & quarterly shopping report bonus.
  • Housing discount.
  • BCBS health, dental, vision, disability/life insurance.
  • Matching 401(k).
  • Training, career development, tuition reimbursement.
  • Recognition & rewards through Awardco + associate appreciations & incentives.
  • $500 associate referrals.
  • Employee Connect – resources for legal, financial & personal support.

Fogelman is a drug‑free workplace and an equal‑opportunity employer.

Offers are contingent upon the successful completion of the pre‑employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.

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