More jobs:
City Services Concierge
Job in
Germantown, Shelby County, Tennessee, 38138, USA
Listed on 2026-08-23
Listing for:
City-of-Germantow
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Clerical, Bilingual
Job Description & How to Apply Below
City of Germantown is seeking a customer-focused representative to be the first point of contact for residents across phone, in-person, or online channels. Under general supervision, you will gather information, create work orders, and dispatch requests to appropriate departments with courtesy and patience.
You will maintain knowledge of city services, answer routine questions, generate reports, handle walk-in customers, and ensure follow-ups are completed.
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