Commercial Card Specialist

General Definition of Work

Under general direction, manage the daily operations of the City’s Purchasing Card (P‑Card) and Travel Card programs. Communicate with employees and bank representatives to ensure program compliance and resolve issues. Provide ongoing annual training to employees. Because communication is essential in this role, applicants must be able to deliver information effectively and professionally through emails, phone calls, and in person.

City of Germantown public servants exist, first and foremost, to protect and enhance the quality of life of those we serve. Every position on the Germantown team has a shared responsibility and accountability to fulfill this purpose. Through the constant alignment of individual actions, behaviors, and performance with our organization’s values system, Germantown public servants demonstrate a steadfast commitment to our greater mission of excellence.

The expectation for senior leaders is to model The Germantown Way at all times for those they influence and interact with daily.

• Perform periodic analytical reviews to determine if program changes are needed to cardholders or credit limits.
• Provide regular feedback to the card program implementation team and the bank regarding the program successes and areas for improvement.
• Attend external meetings and seminars regarding commercial card programs.
• Serve as the Accounts Payable Specialist backup to process check and EFT payments.
• Manage the City’s MLG & W weekly ACH payments.
• Assist the Budget and Financial Services department with other duties as needed.

• Knowledge of accounting principles related to banking and accounts payable transactions.
• Knowledge of the purchasing function, preferably in a government environment.
• Skill in using Microsoft Office applications with proficiency in Excel and Word.
• Skill in using the Google platform, including Gmail, Calendar, Drive, and Meet.
• Skill in using accounting computer systems to maintain financial records.
• Ability to communicate tactfully, courteously, and effectively, both orally and in writing, with City staff and the general public.
• Ability to exercise independent judgment within policy guidelines, evaluate and analyze issues, and recommend and implement solutions.
• Ability to work with a wide range of departments with diverse business needs, interests, and requirements.
• Ability to provide high levels of customer service.
• Ability to form professional working relationships with individuals in other departments to create a work environment that fosters teamwork and collaboration in resolving issues.
• Ability to work independently, plan and organize projects, and handle multiple project priorities.

Bachelor’s degree in accounting, finance, business administration, management, public administration, or related field plus three to five years of commercial card or accounts payable experience is required. Experience in governmental finance is strongly preferred.

Majority of work takes place in an office environment.

Certified Purchasing Card Professional (CPCP) or ability to obtain.