Patient Service Representative

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee assistance program, employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status.

$500 Sign on Bonus.

A non-exempt medical office position responsible for front office processes in the physician practice.

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments, and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, and information about the practice
• Explains and enrolls patients in the patient portal

Education: High school diploma/GED required with completion of medical office assistant program preferred.

Certification: Preferred healthcare management/administration certification.

Experience: Two years of customer service experience, preferably in a medical office setting.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information:

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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.