Revenue Cycle Manager Germantown, TN

Overview

Job Title: Revenue Cycle Manager

At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

• Plan, organize, and manage billing activities and revenue cycle staff across insurance credentialing/set-up, coding, data entry, collections, insurance verification, patient billing, correspondence, compliance, refunding/credit balances, and accounts receivable follow-up.
• Maximize reimbursements across all practices.
• Assist with changes and refinements to business office processes, policies, and procedures.
• Generate reports as needed.
• Support training and educational initiatives within the revenue cycle team.
• Identify and implement improved workflows for revenue cycle operations.
• Serve as a resource for Business Office personnel by answering questions and providing guidance.
• Demonstrate leadership qualities and ensure compliance with company policies.
• Promote and maintain exceptional customer service standards.
• Maintain professionalism while respecting the dignity and confidentiality of patients and employees.
• Attend staff and management meetings as scheduled.
• Interact internally with Physicians, CEO, CFO, VP of Revenue Cycle Management, EMR support team, and staff regarding billing matters.
• Interact externally with vendors.
• Perform other duties as assigned.

Education & Experience

• Associate’s degree in Business Administration.
• Minimum of five (5) years of billing experience in a medical environment or equivalent combination of education and experience.
• Prior supervisory experience required.

Skills & Abilities

• Excellent organizational and follow-up skills.
• Strong verbal and written communication skills.
• Strong problem-solving skills.
• Ability to organize and prioritize work assignments in a fast-paced environment.
• Ability to analyze situations and respond in a timely manner.
• Ability to participate in multi-functional teams.
• Ability to supervise the work performance of others.
• Ability to establish and maintain effective working relationships within West Cancer Center.
• Ability to establish and implement new processes.
• Proficiency in computer applications including word processing, spreadsheets, and e-mail.
• Ability to read, interpret, and prepare reports and correspondence.
• Ability to perform mathematical calculations including percentages, discounts, and basic algebra.
• Ability to apply common sense reasoning to written and verbal instructions.

• Meaningful Impact:
  Support financial operations that sustain high-quality oncology care.
• Collaborative Culture:
  Work alongside leadership and clinical teams across the organization.
• Professional Development:
  Contribute to process improvement and operational excellence.
• Mission-Driven Environment:
  Be part of an organization guided by compassion, integrity, and innovation.

No Nights, Weekends, Or Holidays. Comprehensive Benefits Package.

If you are an experienced revenue cycle professional with leadership experience and a commitment to operational excellence, we invite you to apply for the Revenue Cycle Manager role at West Cancer Center.