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IT Support Analyst: End-User Champion
Job in
Germantown, Shelby County, Tennessee, 38138, USA
Listed on 2026-08-27
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Socket.dev is seeking an IT Support Analyst to assist end users and maintain hardware, software, and network services in our Germantown, TN office. You will resolve issues, document steps in the ticketing system, and collaborate on process improvements to raise efficiency and customer satisfaction.
The role requires a Bachelor's degree in IT or related field with 1–3 years of experience, strong knowledge of Windows and Office, and the ability to work with minimal direction while delivering
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