RN - Admissions Acute

Overview

At Crestwyn Behavioral Health Hospital, your work does more than fill a shift—it changes lives. As a leading 80‑bed behavioral health hospital in the Memphis area, we’re dedicated to helping individuals overcome mental health and substance use challenges through compassionate, evidence‑based care.

If you’re passionate about making a real impact, thrive in a collaborative environment, and want to grow your career with an organization that invests in its people, Crestwyn may be the place for you.

We combine cutting‑edge behavioral healthcare with a culture centered on teamwork, safety, innovation, and professional development. Our brand‑new, state‑of‑the art facility is designed to support both exceptional patient outcomes and an outstanding employee experience.

BENEFITS:

• Competitive hourly rate with shift differentials available
• Strong benefit plan including medical, dental, and vision insurance
• Acadia Healthcare 401(k) plan
• Work in a brand new, state of the art facility outfitted with cutting edge technology and safety features
• Professional growth opportunity that is second to none in the industry.

PURPOSE STATEMENT:

Clinical professional is responsible for facilitating admissions, clinical intake assessments, and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resource utilization.

Safety is paramount at Crestwyn Behavioral Health! We prioritize the well-being of our patients and staff by implementing Personal Panic Alarm devices throughout all clinical and non‑clinical areas. These devices ensure immediate assistance can be summoned whenever necessary.

• Review medical documentation for all admissions, complete medication reconciliation, and obtain admission orders from physicians.
• Facilitate emergency transfers for patients presenting with emergency medical conditions outside of the facility’s capabilities.
• Review referrals from hospitals, facilities, and other community agencies for medical and behavioral acuity and respond within facility policy time frames.
• Respond to inquiries about the facility and provide appropriate recommendations.
• Conduct assessments to determine the appropriate level of care within the facility.
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
• Facilitate admissions process for incoming patients including assessment, consent, and inventory of patient belongings.
• Perform insurance benefit verifications and secure initial pre‑authorization for treatment and admission.
• Monitor patient status throughout the admissions process in accordance with facility policy and/or physician orders.
• Utilize multiple web‑based programs to track and review referrals.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.
• Schedule (when applicable) and complete pre‑admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre‑authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.
• Demonstrate a sense of urgency related to the importance of patient safety and provide…