Manager, Phase II​/III Research - Full Time - Wolf River

Manager, Phase II/III Research
- Full Time
- Wolf River

Germantown, TN

Job Title: Manager, Phase II/III Research

About Us

At West Cancer Center, we are committed to advancing innovative cancer research while delivering exceptional patient care. Our Research team partners with physicians, sponsors, academic institutions, and clinical staff to bring cutting-edge treatments to patients while maintaining the highest standards of scientific excellence, patient safety, and regulatory compliance.

Position Overview

The Manager, Phase II/III Research is responsible for the management of the Phase II/III Research Team at West Cancer Center and Research Institute (WCCRI). This role oversees Clinical Research Coordinators (CRCs), supports patients enrolled on Phase II/III clinical trials, and provides leadership for projects involving academic partners. The Manager is responsible for ensuring the successful execution of clinical research studies, maintaining regulatory compliance, supporting investigator-initiated collaborations, and fostering a high-performing research team.

Key Responsibilities

• Supervise Clinical Research Coordinators (CRCs) within the Phase II/III research program and oversee daily clinical trial activities
• Educate new Phase II/III clinical team members on research processes and WCCRI policies and procedures
• Assign projects and monitor team workloads to ensure efficient study execution
• Recruit subjects for clinical trials using a variety of recruitment methods
• Screen potential subjects for eligibility by reviewing medical history and current clinical findings
• Educate nursing staff regarding protocol therapy administration and expected side effects
• Educate patients on protocol therapies, medication schedules, expected side effects, and appropriate actions to take if side effects occur
• Provide education to clinic staff regarding clinical trial opportunities and protocol requirements
• Assist with audit preparation and facilitate sponsor and academic partner audits
• Protect the rights, safety, and welfare of research participants
• Obtain and maintain informed consent documentation throughout each study
• Review newly activated protocols, protocol amendments, notices, suspensions, and study terminations
• Maintain current knowledge of the Code of Federal Regulations
• Collaborate with physicians, physician nurses, chemotherapy nurses, radiology, medical records, scheduling, phlebotomy, laboratory, insurance, and pharmacy regarding research activities
• Manage relationships with academic partners to develop and maintain the research portfolio
• Collaborate with physician investigators and academic partners to develop study protocols, informed consent documents, electronic case report forms, and data capture portals
• Coordinate with research team members to develop study budgets and facilitate contractual agreements for academic projects
• Maintain professionalism while respecting the dignity and confidentiality of patients
• Comply with clinic safety policies and procedures
• Attend staff meetings and participate in team-oriented collaboration
• Interface internally with Site Data Services, Regulatory Affairs, and Contracts/Budgeting personnel
• Interface externally with research sites, sponsors, and Contract Research Organizations (CROs)
• Perform all other duties as assigned

Qualifications

Education & Experience

Required:

• Bachelor's degree from an accredited four-year college or university with a minimum of three (3) years of related experience; OR five (5) to seven (7) years of related experience and/or training in a healthcare or clinical research environment; OR an equivalent combination of education and experience
• Excellent organizational and follow-up skills
• Excellent verbal and written communication skills
• Strong problem-solving skills with the ability to organize and prioritize work assignments
• Ability to manage multiple priorities in a fast-paced environment
• Ability to analyze situations and respond in a timely manner
• Ability to work effectively within multidisciplinary teams
• Ability to establish and maintain effective working relationships throughout West Cancer Center
• Proficiency in computer applications, including word processing and email
• Abil…