Managing Director, Market Intelligence Services

Managing Director, Market Intelligence Services

The Managing Director, Market Intelligence Services is responsible for the operation of the Circle Market Intelligence service line. This includes operational responsibility and production for the quality and usability of on-line content of the OPEN MINDS market intelligence product lines. This executive is also responsible for ensuring the best possible content experience for the market intelligence service subscribers, as well as optimizing the service and its content as a revenue source for the company.

The ideal candidate for this role has experience managing publication production and production teams, managing web-based content and knowledge of the health and human service field. This executive consistently plans ahead, can manage a diverse team with multiple deadlines, and maintains structure throughout their work. This role combines the innovativeness of a creative team leader with the practical focus of an editor and production manager.

Responsibilities of the Managing Director, Market Intelligence Services, include:

• Owns the full strategy, growth, P&L (profit and loss) performance, and operational delivery for OPEN MINDS market intelligence service lines, with the following
  
  Key Responsibilities:
• Strategic Growth:
  Designs the long-term vision, go-to-market strategy, and expansion roadmap for the specific service line.
• Financial Accountability:
  Own the P&L, revenue targets, pricing models, and budget allocations for the division.
• Operational Excellence:
  Responsible for operational delivery of quality, on-time market intelligence. Establish service delivery standards, key performance indicators (KPIs), and scalable processes to ensure high client satisfaction.
• Cross-Functional Leadership:
  Partner with sales/marketing, and technology to align execution with enterprise objectives.
• Talent Development:
  Mentor of high-performing teams
• Management of the General Manager, Market Intelligence to include oversight of the GM duties outlined here:
• Management of the Daily Executive Briefings (written in the voice of the CEO), including but not limited to: writing, review, editing, layout, posting, updates to production tracker, and interviews
• Create concise, high-impact copy, documents or presentations that allow senior leadership to grasp complex issues and make rapid decisions. Such content may include monthly newsletter, weekly news service, multiple databases, long-form reports, weekly roundtable executive case study webinars, and multiple profiles for states, service provider organizations and specific innovative programs.
• Manage the production cycle for market intelligence service lines including editorial planning, topic selection, content production, layout, editing, and publication.
• Research and implement new editorial decisions concerning the content of publications for the company and clients based on topic, project, or campaign.
• Review and edit publications according to OPEN MINDS specifications for style, tone, and length, while ensuring correct use of grammar, punctuation, and spelling.
• Develops and coaches writing staff to organizational standards;
  Assist writers with selecting and finalizing artwork, photography, and text for reproduction.
• Facilitate collaborative teamwork among content creators including editorial, marketing, and product teams to ensure a unified and consistent brand message.
• Ensures publications are completed on time and within applicable budget constraints.
• Analyze subscription service metrics (like types of subscribers, renewal rates, readership stats, and more) and report on the effectiveness of the company’s content to drive future content creation and propose optimizations for current content
• Edit the pre-publication content on on-line platforms from various internal and external sources.
• Contribute to the subscription sales and renewal process, including facilitating virtual tours for current and potential subscribers as needed
• Management of the General Manager, Executive Education, to include oversight of the GM duties outlined here:
• Serves as the business manager for education services planning, marketing, and management of…