Customer Services Representative

Join Our Team as a Customer Services Representative! Are you passionate about helping others and making a difference every day? At The Tim Lopez Agency, we’re more than just insurance—we’re a team that cares about our customers, our community, and each other.

• Comprehensive Benefits: 100% employer-paid health, dental, and vision insurance—your well‑being matters to us!
• Bilingual Bonus:
  Earn extra for your Spanish language skills.
• Competitive Pay:
  Enjoy a strong hourly rate, plus commission and bonuses for your achievements.
• Paid Training & Growth:
  We invest in your success from day one, with ongoing training and clear paths for advancement.
• Work-Life Balance:
  Generous paid time off, paid holidays, and flexible scheduling options.
• Team Spirit:
  Quarterly team‑building activities, recognition programs, and a supportive, inclusive culture.
• Community Impact:
  Be part of an agency that gives back and values your contributions.

• Deliver outstanding, personalized service to every customer—building trust and lasting relationships.
• Respond to inquiries about coverage, billing, claims, and products, using your expertise and our proven processes.
• Help customers navigate their insurance needs, including policy changes and claims support.
• Collaborate with sales specialists to identify opportunities for customers and help them protect what matters most.
• Schedule appointments and coordinate with agency staff to ensure seamless service.

• You have a passion for customer service and helping others.
• You communicate clearly and confidently.
• You’re comfortable with technology and Microsoft Office.
• You have basic math skills and attention to detail.
• You’re eager to learn, grow, and be part of a winning team.

Ready to start your next chapter with us? Apply today and discover how you can make a difference at The Tim Lopez Agency!