Spa Coordinator - Gig Harbor

About the Role

Are you passionate about creating a tranquil and rejuvenating experience for spa guests? Serenity Spa in Gig Harbor, WA, is seeking a Spa Coordinator to join our team. If you have excellent organizational skills, a friendly demeanor, and a passion for providing exceptional customer service, we invite you to apply.

As a Spa Coordinator, you will play a key role in ensuring the smooth operation of our spa by coordinating appointments, assisting guests, and managing administrative tasks. You will be the first point of contact for clients, creating a positive and welcoming atmosphere from the moment they walk in the door. This position is ideal for someone who enjoys working in a serene environment and has a keen eye for detail.

• Guest Services
  • Greet and assist spa guests in a friendly and professional manner.
  • Schedule and confirm appointments via phone, email, or in person.
  • Provide information about spa services, packages, and promotions.
• Administrative Tasks
  • Maintain accurate client records and appointment schedules.
  • Handle cash and credit card transactions with precision.
  • Manage inventory of retail products and assist with product sales.
• Communication
  • Effectively communicate with spa therapists, management, and other staff members.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
• Maintain the cleanliness and organization of the spa reception area.
• Assist in maintaining a serene and welcoming atmosphere throughout the spa.

• Previous experience in a customer service or hospitality role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic computer skills and familiarity with booking software.
• Passion for health, wellness, and the spa industry.

• Sunday: 12p - 6p
• Monday: OFF
• Tuesday: OFF
• Wednesday: OFF
• Thursday: 8:30a - 3:30p
• Friday: 11a - 6p
• Saturday: 11a - 6p

If you are ready to contribute to a relaxing and enjoyable spa experience for our guests, please submit your resume and a brief cover letter explaining your interest in the position.

Serenity Spa is an equal opportunity employer, and we encourage candidates of all backgrounds to apply. We look forward to welcoming a new member to our team who shares our commitment to providing exceptional spa experiences.