Spa Coordinator in Gig Harbor - Health + Bridge Toll Job Gig Harbor area,Washington USA,Customer Service/HelpDesk

Position: Spa Coordinator in Gig Harbor - Health Benefits + Bridge Toll Paid

Are you passionate about creating a tranquil and rejuvenating experience for spa guests? Serenity Spa in Gig Harbor, WA, is seeking a Spa Coordinator to join our team. If you have excellent organizational skills, a friendly demeanor, and a passion for providing exceptional customer service, we invite you to apply.

Job Summary

As a Spa Coordinator, you will play a key role in ensuring the smooth operation of our spa by coordinating appointments, assisting guests, and managing administrative tasks. You will be the first point of contact for clients, creating a positive and welcoming atmosphere from the moment they walk in the door. This position is ideal for someone who enjoys working in a serene environment and has a keen eye for detail.

Responsibilities

Guest Services

Greet and assist spa guests in a friendly and professional manner.
Schedule and confirm appointments via phone, email, or in person.
Provide information about spa services, packages, and promotions.

Administrative Tasks

Maintain accurate client records and appointment schedules.
Handle cash and credit card transactions with precision.
Manage inventory of retail products and assist with product sales.

Communication

Effectively communicate with spa therapists, management, and other staff members.
Respond to customer inquiries and resolve issues in a timely and efficient manner.

Maintaining Spa Ambiance

Ensure the cleanliness and organization of the spa reception area.
Assist in maintaining a serene and welcoming atmosphere throughout the spa.

Requirements

Previous experience in a customer service or hospitality role preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Basic computer skills and familiarity with booking software.
Passion for health, wellness, and the spa industry.

Schedule

Sunday: 8:30a - 4p
Monday: 9:30a - 6:30p
Tuesday: 10a - 6p
Wednesday: 10a - 6p
Thursday: off
Friday: off
Saturday: off

Perks

Health Insurance – 100% Company-paid at just 24+ hrs/week
Bonus pay for retail sales
Performance-based raises

Paid sick leave
Life insurance
40% employee discounts
A clean, beautiful, and tranquil work environment
An inclusive team culture that celebrates diversity

Serenity Spa is an equal opportunity employer.

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