Supervisor Imaging

Job Summary and Responsibilities

As our Imaging Services Supervisor, you will thoughtfully oversee all specialized, administrative, and regulatory operations, ensuring seamless and patient-centered service delivery.

Every day, you will champion your team, proactively advocating for their needs, ideas, and concerns directly to leadership. Leveraging your exceptional communication skills, you will adeptly navigate challenging conversations and serve as a dedicated educator, utilizing every interaction to enhance understanding of patient, staff, and organizational needs.

To be successful in this role, you will demonstrate both competence and confidence, effectively managing your team through clear communication, robust performance management, strategic hiring, and comprehensive training initiatives.

• Supervises daily operations of the assigned hospital to facilitate the safe and appropriate delivery of diagnostic and/or therapeutic patient care, facilitate achievement of clinical core measurement scores and to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies/standards/procedures and/or applicable legal/regulatory requirements; oversees the resolution of daily clinical, administrative and operational issues, and monitors/troubleshoots service recovery and other escalated concerns, resolving within defined scope of responsibility;
  
  implements and enforces quality control/quality assurance and productivity standards; ensures that applicable standards, systems and procedures are understood and followed; monitors and audits related documentation to ensure conformance with established standards relating to timeliness, and accuracy; prepares periodic productivity reports and program updates for review of higher-level authority.
• Participates in the development of, and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served; produces and presents reports on key performance indicators and other significant benchmarking metrics.
• Schedules, supervises and evaluates the work of assigned staff in accordance with established procedures; assists in identifying adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that staff are qualified and properly trained to perform assigned job duties; interviews job candidates and makes employment and other personnel decisions in accordance with established guidelines; orients employees and holds regular staff meetings to keep employees appraised of all matters relevant to successful job performance;
  
  approves timecards; communicates performance standards, assesses clinical competency and evaluates employee performance; counsels employees, providing constructive feed back and recognizing results achieved; participates in performance management activities and resolves technical issues referred by subordinates as beyond their scope of authority.
• Interprets, and monitors compliance with, applicable internal/external legal and regulatory agreements, standards and requirements; keeps abreast of changing regulatory requirements/regulations, professional standards and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current operations; monitors impact on existing activities and identifies/implements effective response/solution while maintaining acceptable service levels and work quality.
• Monitors, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to facilitate optimal care delivery; identifies trends/opportunities and provides recommendations to Director/Manager for new quality/performance improvement initiatives; implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner; ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance…