Operations Administrative Assistant-Year Round

Overview

Join our Operations team, at the Grand Canyon Railway and Hotel! Step into a role where history, hospitality, and heart come together. At the Grand Canyon Railway & Hotel, our Administrative Assistant is more than an organizer—you’re a vital part of the team that keeps unforgettable guest and employee experiences running smoothly. If you thrive in a fast-paced, purpose-driven environment and enjoy supporting a team that takes pride in what they do, we would love to welcome you aboard.

The Administrative Assistant provides support to the General Manager of Resort and Train Operations and their respective department heads, performing work of important/confidential nature; preparing reports, arranging appointments; receiving and directing incoming telephone calls and visitors in a pleasant and professional manner; taking meeting minutes, providing administrative support for appropriate individuals as assigned.

Position Type:
Full-Time, Year-Round

Schedule:

Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

• No employee housing available
• Generous benefit program including medical, dental, and vision coverage, paid time off, and more!
• Free gym and pool access
• Free train tickets

• Fully understand and support Xanterra Mission Statement and Core Values.
• Maintain recordkeeping of capital projects with supporting documentation. A high level of accuracy is required in this area.
• Scan documentation for appropriate record keeping and electronic filing.
• Facilitate Special Rate Request reservations and collaborate
• Review Unifocus, customer comment cards and letters and respond with appropriate letters. Follow up via research of OPERA reservations associated with complaints or refunds.
• Monitor and track Unifocus guest comment report. Distribute Unifocus reports monthly.
• Maintain adequate back stock of business supplies for executive offices.
• Record meeting minutes of special events and prepare minutes report for property distribution.
• Coordinate Polar Express Charity Train groups. Assist with seasonal and holiday event planning.
• Maintain meeting room schedules in Outlook and create BEO for Food and Beverage if needed.
• Process CEA paperwork with corporate office and execute CEA project via communication with vendors and contractors on assigned projects.
• Assist Trainmaster with Uniforms and Supplies.
• Assist Risk Director when offsite in filing and faxing worker’s comp and insurance claims.
• Process for payment company vehicle fuel receipts and invoices.
• Other duties as assigned.

• Previous clerical or administrative experience.
• Proficiency with computers and common office equipment.
• Experience with MS Office, in particular Outlook, Excel spreadsheets and Word and ability to learn new systems.
• Must be at least 19 years of age.
• Must have a Arizona valid driver's licence.

• Constantly, handling and using wrist motion.
• Frequently sit, reach outward, reach above shoulder, squat/kneel, bend, lift/carry up to 20lbs, push/pull up to 25lbs.
• Occasionally stand, walk, climb, lift/carry and push or pull up to 50lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.