Tire and Battery Center Team Leader

Position Summary:

As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

• Be a Team Leader – Supervise the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicate department goals, set guidelines and expectations for tire and battery service, execute company programs, adhere to policies and advocate for the member, associate and the company.
• Be an Expert – Maintain in‑depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications and seasonality to ensure the team performs their daily processes consistently. Share knowledge and train the team, ensure the team possesses knowledge of new products and technologies related to the business and that they are equipped to do their job effectively.
  
  Leverage learning resources and attend training conferences for continuous improvement.
• Be a Techie – Leverage digital tools to plan and drive sales, improve the service experience and elevate associate engagement. Utilize handheld technology to make immediate business decisions related to services, safety alerts, new product information, product application and training. Be an early adopter of new tools and encourage others to use them.
• Be an Owner – Drive business results, ensure commitment to operational excellence, maintain a clean and safe work area, proactively plan orders of equipment, tools and supplies, track and monitor returns and special orders, assist in staffing and scheduling, operate cash registers, process transactions and work hands‑on to support member service. Maintain accurate inventory audit safety and compliance standards, complete paperwork, logs and documentation, and model commitment to member service.
• Be a Talent Ambassador – Train and teach the team to be highly effective, monitor associates to complete e‑learnings and trainings on time, identify potential and desire in others, develop necessary skill set, encourage career growth, source new talent internally and externally.
• Develop, communicate and implement processes and practices to meet business needs by collaborating with managers, coworkers, customers and other partners; analyze information, monitor progress, identify improvements.
• Demonstrate and support compliance with company policies, procedures and ethics. Use Open Door Policy to assist management with correcting issues.
• Lead and participate in teams by sharing resources and tools, determining customer needs, coordinating work assignments, providing advice and support. Model adaptation to change.
• Respect Diversity – Embrace differences, create a workplace of belonging, provide opportunities for growth, build trusting relationships.
• Act with Integrity – Maintain highest standards, model Walmart values, hold self and others accountable, support Walmart’s regenerative goals.
• Serve our Customers and Members – Deliver results with a customer‑first mindset; make decisions based on reliable information, balance short‑ and long‑term priorities.
• Strive for Excellence – Display curiosity, take risks, drive continuous improvements, use new technologies, support change.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense…