Member Experience Lead: Elevate Service & Retention
Job in
Gilbert, Maricopa County, Arizona, 85233, USA
Listed on 2026-07-07
Listing for:
Eosfitness
Full Time
position Listed on 2026-07-07
Job specializations:
-
Business
Event Manager / Planner, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Eosfitness is seeking a dynamic Member Experience Manager to enhance member satisfaction and build a high-performing team. This role focuses on excellent customer service, resolving member concerns, and fostering strong relationships.
The ideal candidate will have proven leadership experience in customer service, preferably within the fitness or hospitality sectors. Responsibilities include monitoring satisfaction trends, addressing feedback, and collaborating with team members to maintain an exceptional gym atmosphere. Competitive hourly pay and benefits await the right candidate.
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