Implementation Executive Job Gilbert area,Arizona USA,Business

ADP is hiring an Implementation Executive for our Custom Integrations team.

We’re looking for an experienced leader who is ready to lead a team of Interface Consultants responsible for implementing complex integrations.

The ideal candidate combines strong operational judgment with a collaborative style, develops their team, drives continuous process improvement, and helps the team navigate change without losing focus or confidence.

If this sounds like you, this may be an opportunity for you. Read on and decide for yourself.

As an Implementation Executive you will provide guidance, insight, and coaching to your team. Your Interface Consultant team will carry the ADP relationship forward after a sale and enable the integrations between clients and ADP's industry-leading payroll and HR solutions. You and your team will build relationships with clients and internal partners seamlessly implementing ADP's technologies to ensure your clients achieve long-term success -- carrying the weight of ADP's service reputation and client satisfaction in your hands.

Every day, you'll leverage your project management and leadership expertise to establish the direction of daily activities, ensure efficient operations, and create an overall productive and enjoyable working environment for your team.

To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. You have a way with clients and internal partners that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud.

Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

To learn more about Implementation at ADP, watch here: (Use the "Apply for this Job" box below)._Videos

WHAT YOU'LL DO:

Responsibilities

What you can expect on a typical day:

Onboard Clients. You'll create exceptional project experiences for each integration project . Through your expertise and relationship-building, you'll help Associates and clients develop the skills and confidence to use our products with ease.
Implement
ADP Technologies.You will analyze existing systems, interface requirements, and business processes.

You willincorporate new processes, tools, and approaches when recommending and implementingtheADP solution.
Partner Internally.Youwillinteract/collaborate with ADP associates in sales, implementation, client success, and service.

You will exchange routine information with members of the client project team, including priorities, timeliness,andissues as they arise.
Multi-Task - Communicate.You will work on multiple time-sensitive follow-ups/projects at the same time.

You will share essential information with clients and internal teams.
Youadhere to a daily schedule and organize yourself to deal with a high volume ofinbound calls.

Daily phonetimemay increase during peak seasons,like at the close of the year.

TO SUCCEED IN THIS ROL E:

Required Qualifications:

8 years of experience working in a client service/business consultant environment with systems experience.
5 years of people leadership experience.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR
Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

BONUS POINTS FOR THESE:

Preferred Qualifications

Proficient in the latest web technologies and working knowledge of various operating systems
Certifications that may include Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP), etc.
Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures
Prior leadership training

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
Continuously learn through ongoing training,…