Concierge - PT

Concierge - PT page is loaded## Concierge - PT locations:
AZ - Gilbert:
Savanna Housetime type:
Part time posted on:
Posted Yesterday job requisition :
JR109952

Concierge - PTAt MBK Senior Living, we're committed to putting people first – our residents
* and*team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:

-Impacting lives and building lasting relationships-Executing exceptional signature programs in dining, fitness, wellness, and care-A supportive community team that encourages personal and professional growth and celebrates your success-A fun-filled, energetic environment that's centered in hospitality and high-quality service-Competitive salaries-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs-Education loan assistance & scholarships-Financial and legal services-Team Member discounts-Health and Wellness resources
** Full-time benefits include:**-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%-Childcare and eldercare assistance-Flexible spending accounts

If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!
** Job Description
*
* Schedule:

Part Time, Monday - Wednesday and Saturday (1pm - 7pm)
*
* Job Summary:

** The Concierge plays a vital role in creating exceptional first impressions and delivering an outstanding experience for customers, team members, families, and professionals. Friendly, professional, and service-oriented, the Concierge ensures that every interaction, in person or by phone, reflects MBK’s mission and values.
*
* Duties & Responsibilities:

**
* ** Warm Welcome & First Impressions:
** Greet residents, families, visitors, and prospects with a friendly, professional demeanor, ensuring everyone feels seen, valued, and supported from the moment they arrive.
* ** Customer Engagement:
** Support sales by skillfully directing inquiries, welcoming tours, and creating a smooth, positive experience for residents, families, and guests.
* ** Communication Hub:
** Answer and direct incoming calls promptly and courteously, providing accurate information or connecting callers with the appropriate team member.
* ** Resident & Family Support:
** Respond to questions and requests from residents and their families, offering assistance or coordinating with other departments to ensure needs are met quickly and efficiently.
* ** Community Coordination:
** Maintain knowledge of daily activities, events, and resident services to answer inquiries and share information proactively.
* ** Operational Support:
** Assist with administrative tasks such as logging messages, distributing mail and packages, and maintaining an organized and welcoming reception area.
* ** Safety:
** Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
* ** Compliance:
** Understand and comply with Federal, State, and local regulations, and company policies and procedures concerning the department.
* ** Teamwork:
** Promote a spirit of teamwork and open communication in alignment with MBK principles and core values.
* Perform other duties and special projects as assigned or requested by Lead, Business Office Manager, Director of Sales, and Executive Director or Designee.
*
* Education Requirements:

*** High school diploma or equivalent required.
** Experience Requirements (in years):
*** Previous experience in customer service, hospitality, or front-desk roles in a similar industry or environment is preferred; on-the-job training can be provided if the right…