Customer Service Representative - District Office

Customer Service Representative - District Office

The job of Customer Service Representative is done for the purpose of responding to inquiries to provide requested information and/or referral to other parties and providing general clerical support. Essential functions include greeting the public, answering multiline telecommunication systems, distributing items, performing record keeping and general clerical tasks, onboarding new employees, evaluating situations, maintaining records, preparing written materials, and responding to inquiries of staff and the public.

Other functions include assisting other personnel as required.

Job requirements include mental requirements such as learning development and problem solving, physical requirements including physical skill and physical effort, and social requirements including human relations skill and scope of contacts. The work environment includes performance environment, physical working conditions, level of accountability, and organizational impact.

Experience with increasing levels of responsibility is desired, and a high school diploma or equivalent is required. Must possess a valid Arizona DPS Level One IVP Fingerprint Clearance Card while employed. Compensation details include FLSA status, pay schedule, and work calendar.

Gilbert Unified School District does not discriminate on the basis of race, color, religion, national origin, ethnicity, sexual orientation, sex, gender identity, gender expression, genetic information, age, parental status, or disability in admission to its programs, services, or activities, in access to them, in treatment of individuals, or in any aspect of their operations. The District provides equal access to the Boy Scouts and other designated youth groups pursuant to the Boy Scouts of America Equal Access Act.

The lack of English language skills shall not be a barrier to admission or participation in the District's activities and programs. The Gilbert Unified School District also does not discriminate in its hiring or employment practices.