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Banking Customer Experience Specialist — On-Site

Job in Gilbert, Maricopa County, Arizona, 85233, USA
Listing for: Dept_PhysLoc_OrgGroup
Full Time position
Listed on 2026-08-11
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Bilingual
  • Finance & Banking
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

First International Bank & Trust is seeking a Customer Experience Associate to join our Customer Care Center in Gilbert, AZ. You will be a frontline contact for customers, handling account questions, digital banking support, and debit/credit card inquiries with a focus on problem-solving and superior service.

You will help customers navigate online and mobile banking, verify identities, and promote banking solutions, working on-site in a fast-paced environment while adapting to evolving policies

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