Mining Application Specialist - MineStar

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Product Support

Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work?

Yes, then this is your opportunity to join our team that’s transforming the future of mining.

At Caterpillar, we’re not just building machines—we’re building the future. As a Mine Star Application Specialist
, you’ll be based at the Bagdad Copper Mine in Arizona
, working side‑by‑side with our customer to maintain a fleet of Caterpillar autonomous haul trucks.

This is more than a job—it’s a chance to influence change, drive innovation
, and see the results of your work in real time.

• 7x7 Day/Night Shift Roster:
  Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge—your time is truly yours.
• On‑Site Impact:
  Be the go‑to expert on-site, ensuring systems run smoothly and efficiently.
• Innovation in Action:
  Collaborate with Caterpillar’s engineering teams to identify and implement product improvements.
• Hands‑On Problem Solving:
  Troubleshoot, analyze, and optimize cutting‑edge autonomous systems.

• Support customers by providing product application expertise.
• Serve as customer consultant to help them improve operations using Mine Star technology.
• People – Consult with site to ensure they have the correct organization to support mining technology.
• Process – Consult with site to ensure key processes are in place to support mining technology.
• Site Status – Benchmark site performance using several metrics to ensure continuous improvement.
• Set Mine Star Best Practices and processes.
• Review site audits and provide recommendations.
• Mentor junior team members and train site staff.
• Build and maintain dashboards using tools like Power BI.

Technical Expertise in mining technology
. Know how to obtain the most value out of our technology products to increase customer satisfaction.

Problem‑Solving Mindset to identify root causes and drive solutions. Determine the correct direction to solve critical customer issues.

Communication & Collaboration Skills to work effectively with cross‑functional teams and customers.

Analytical

Skills:

Proven experience in building and maintaining dashboards using tools like Power BI to enhance visibility and support data‑driven decision‑making.

• Degree in Mining Engineering.
• Experience with Mine Star systems and autonomous mining technology.
• Hands‑on experience in a mine‑site or camp environment.
• Self‑starter with a passion for innovation and continuous improvement.
• Demonstrated ability to work independently, to communicate effectively and to influence others in the work group, dealer personnel and customers are highly desired.
• Excellent interpersonal skills are essential to deal with sensitive issues and/or persuade others inside and outside the company to take specific action.

The mine is located in Baghdad, Arizona.

Mine Star Application Specialists work a 7x7‑off day/night shift roster. At the start of each shift rotation, the successful candidate will drive to the site and stay in customer‑provided accommodations for the duration of their shift. Upon completion of the rotation, they will return to their home location for their scheduled days off.

If your scheduled shift falls on a federal holiday, you will be required to work that day as part of your regular rotation.

Domestic relocation assistance is available. Sponsorship is not available for this position.

$89,210.00 – $

Compensation and benefits offered may…