Utility Specialist Utility Section - Fort Defiance, AZ

Utility Specialist

Job Description

This class is the first of two levels in the Utility series. Incumbents plan, inspect and oversee the design and technical administration of utility services for NHA properties. Responsibilities may include drafting utility layouts for new developments; preparing and processing transfer agreements; reviewing permit submissions; updating drawings and drafts of existing services; locating existing utility lines; conducting inspections; and preparing routine reports, memos and related correspondence.

Safety is a critical factor with NHA and all employees will adhere to Safety Policies and ensure safety is how we perform our duties.

• Operates a variety of tools, and equipment utilized in utility repair, installation, and maintenance operations. Locates utility lines and inspects lines and related equipment for maintenance issues.
• Receives and responds to a variety of complicated customer complaints, concerns, and/or other related items, including the development of non-routine and complex written communications.
• Prepares, reviews, and maintains a variety of operational records and reports, including transfer agreements, permit submissions, drawings, and related business correspondence.
• Provides advice and guidance regarding problems associated with meters and/or equipment related to area of assignment.
• Performs other duties of a similar nature or level.

• Performing utility service repairs and maintenance
• Utilizing and maintaining applicable tools, equipment, and vehicles
• Reading and interpreting maps
• Performing mathematical calculations
• Maintaining operational records
• Providing customer service
• Communication and interpersonal skills sufficient to exchange or convey information and to receive work direction
• Applicable tools, equipment, and vehicles utilized in utility service operations
• Utility system operation and repair techniques
• Basic mathematical concepts
• Customer service principles
• Authority geography
• Recordkeeping principles

• Valid Driver’s License
• Associate’s degree or two-year technical certificate in engineering, drafting, real estate, or related field or an equivalency
• Two years of drafting, facility inspection, or utilities experience; or utilities experience

Applicants must submit a completed NHA application, including an updated resume and unofficial transcripts or degree(s). All applicants are subject to a background investigation and must have a valid driver’s license. Failure to submit the required documents shall be considered incomplete. If you have any questions, please get in touch with NHA Human Resources at .

NHA is an EOE/ADA/V/NP/Federal IP Employer