Universal Banker

We are seeking a Universal Banker to join our retail team in Gilbert, AZ. This is a true production‑focused role designed for someone who thrives in a fast‑paced environment, enjoys working directly with customers, and takes pride in building relationships that drive business.

As a Universal Banker, you will be the “go‑to” resource for customers handling transactions, opening accounts, and identifying opportunities to deliver the right banking solutions. Opportunities to step into a role with this level of customer impact, lending exposure, and growth potential do not come along often.

• Deliver an exceptional customer experience by serving as a single point of contact for transactions, account needs, and product recommendations.
• Open and service consumer and business deposit accounts, while ensuring accuracy and compliance.
• Process transactions, maintenance requests, and loan documentation efficiently and without exception.
• Identify customer needs and recommend appropriate products and services, including deposit and lending solutions.
• Support consumer and home equity lending activities, including originating and closing loans.
• Maintain NMLS registration and qualifications to offer real‑estate lending products.
• Grow and retain customer relationships by proactively engaging and deepening portfolios.
• Partner with internal teams to refer opportunities across departments and expand relationships.
• Follow all operational, regulatory, and compliance requirements, including fraud prevention and identity verification.
• Assist with onboarding or training team members as needed.

• Associate degree; 3‑5 years of retail banking experience or equivalent combination of education and experience.
• Prior consumer lending experience required.
• Ability to manage both transactional and relationship‑based responsibilities.
• Strong attention to detail and ability to work within policies and regulatory guidelines.
• Effective communication and relationship‑building skills.
• Proven ability to identify customer needs and recommend appropriate financial solutions.
• Professional, reliable, and customer‑focused approach.

• Health, Dental & Vision
• 401K Retirement Plan with Employer Match
• Paid Parental Leave
• Life and Disability Insurance
• Generous PTO and Holiday pay

Department:
Retail Sales

Location:

Gilbert, AZ
Salary Range: $35 - $45/hr DOE

We show our employees we care by providing competitive benefits and training and growth opportunities.

Equal Opportunity Employer. First International Bank & Trust is an Equal Opportunity Employer.

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at