Production Manager; Loan Partner

We are seeking a detail-oriented and proactive Production Manager to support Loan Originators throughout the loan lifecycle. This role is responsible for managing loan files from application through submission, ensuring accuracy, compliance, and a smooth borrower experience. The ideal candidate is highly organized, communicative, and experienced in mortgage operations.

• Prepares and reviews loan applications. Maintains, organizes, files, records, and manages all documentation related to mortgage applications, real estate collateral, and insurance policies.
• Run loan scenarios, AUS, and assist with pre-approvals.
• Handles inquiries and document requests from clients, realtors, and colleagues.
• Order and track third-party services (appraisals, title, verifications, transcripts, etc.).
• Ensure accuracy of all file data, including income, assets, and insurance documentation.
• Alerts underwriter, LO, clients or other staff of any missing records, documents, or other irregularities in the mortgage application process.
• Reviews 1003 to update from services ordered.
• Review MI re-run AUS following review for Underwriting.
• Follow up on outstanding items for submission.
• Prepare file for re-submission for CTC.
• Milestone comments.
• Accountable for turn times and file completion for closing.
• Performs other duties as assigned.

• Strong attention to detail and ability to manage multiple priorities.
• Proactive, solution-oriented mindset.
• Excellent communication and customer service skills.
• Solid understanding of the mortgage loan process.
• Experience with Encompass or similar systems preferred.

• High school diploma or equivalent required;
  Associate’s degree preferred.
• 3+ years of mortgage, lending, or related administrative experience, specifically in the processing field.
• Prior mortgage processing experience required.

• Prolonged periods of sitting and working on a computer.

• $17.31 per hour plus $550 per file bonus.
• Health, Dental, Vision benefits available, along with supplementary benefits such as Life Insurance, Long Short-term Disability and more.

Join a collaborative team where your work directly impacts the success of each loan and the overall client experience. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys keeping things organized and moving forward.