Retirement Compliance Administrator, Senior - ASO

Description

Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company.

By consistently seeking improvements and growth, we foster long‑term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

Passion for Excellence ::
Success is Never Final ::
Do the Right Thing ::
One Alerus

Compliance Administrators serve as subject matter experts in the retirement compliance administration space. Most administrators operate within a queued work environment, utilizing Salesforce to manage and delegate tasks efficiently. While this role is generally non‑client facing, senior compliance administrators may occasionally engage with clients via email or meetings when needed. Compliance Administrators focus on specific components of the overall compliance process and may not support a plan from start to finish.

Their expertise ensures accuracy and adherence to regulatory requirements across various tasks within the compliance function. This role will be heavily involved in the ASO clients. This team focuses on balance forward plans and will require knowledge in the TPA side of compliance.

• Play a crucial role in supporting the client‑facing team by delivering prompt, accurate, and thorough communication related to higher complexity retirement plan administration and compliance to ASO/Balance Forward plans.
• Engage with the client as needed and handle escalations within the team.
• Support compliance testing, Form 5500 preparation, and other regulatory requirements.
• Collaborate closely with internal teams to ensure accurate data handling and adherence to deadlines, maintaining operational integrity of each retirement plan.
• Partner with senior team members for peer reviews and may provide some peer review support to Level I/II administrators.
• Assist on projects that impact the Compliance Administration area focused on the ASO/Balance Forward/TPA clients.

• Bachelor’s Degree in a business related field, or equivalent experience.
• Minimum five years’ experience in defined contribution plan administration.
• Experience in the TPA/ASO/Balance Forward environment is preferred.
• Applicable ASPPA designations or similar certifications preferred.
• Ability to prioritize tasks for the team and meet deadlines in a fast‑paced environment.
• Strong written and oral communication, organization, and client service skills.
• Strong analytical and problem‑solving skills with a high level of attention to detail.
• Ability to maintain professional working relationships with internal and external clients.
• Ability to work independently and set priorities.
• Ability to interpret documents and resolve technical problems.
• Intermediate knowledge of Microsoft Word and Excel.
• Available to work overtime to cover peak workloads and other business needs.
• Ability to identify process improvement and serve as a project liaison for the team.

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well‑being benefits, including medical, dental, vision, life and long‑term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company‑paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

Work is typically…