Intake Specialist

Location

On-site, Gilbert, AZ (ability to WFH one day per week post NH Training)

$24 - $27 per hour

Revenue Cycle Intake Specialist completes accurate and timely essential tasks within the revenue cycle management department in addition to supporting other company strategies & goals. This position serves to be essential in providing outcome-based performance for the department by completing tasks effectively & efficiently. Other supportive functions may include assisting other intercompany or third-party vendors in tasks which influence positive outcomes of the revenue cycle management department.

Occasional to frequent communication occurs with patients, families, contracted facility staff, insurance payers and companies third party vendors which requires a high degree of customer service and professionalism.

• Completes accurate & timely census management processes.
• Completes accurate & timely patient insurance/demographic management.
• Positively contributes to department outcomes-based performance.
• Completes any required training and optimizes performance of all tasks.
• Efficiently & effectively manages time.
• Participates in continuous process improvement to assist department and company achievement of goals.
• Exhibits a high degree of customer service and professionalism.
• Follows standard operating procedures.
• Assists in other duties as assigned.

• Proficient in all Microsoft Office applications as well as medical office software.
• Experience in healthcare billing, credentialling, and/or contracting.
• Strong interpersonal and organizational skills.
• The ability to work in a fast-paced multi-task environment.

• Possess the ability to positively approach all department related tasks to meet or exceed departmental goals.
• Possesses or proactively obtains knowledge of payers, billing, and regulatory compliance required for job related activities and performance.
• Possess or proactively obtains considerable knowledge of revenue cycle processes required for job related activities and performance.
• Strong collaborative skills that foster positive performance to achieve or exceed department goals
• Positively engages in change
• Engages in process improvement
• Follows policies and procedures of the company.
• Exhibits ethics and integrity
• Experience in intake in the states of CA, OR, IN, IL, FL, or MO but not required