PAS Representative Medical Imaging Job Gilbert area,Arizona USA,Healthcare

Primary City/State: Sun City, Arizona

Department Name: Lakes-Img Ctr

Work Shift: Varied

Job Category: Revenue Cycle

Banner Imaging is seeking a Patient Access Services Representative who will be the first point of contact for patients. Responsibilities include greeting and checking in patients, verifying insurance and exam details, assisting with scheduling and patient calls, burning CDs, processing medical record releases, and collecting co‑pays and payments at the time of service.

Location:

10474 W. Thunderbird Blvd Ste. 100 Sun City, AZ 85351

Schedule:

Monday – Friday 6:15 am–3:45 pm

Benefits

State‑of‑the‑art technology
Latest Picture Archival Communication System (PACS)
Relocation assistance
Tuition reimbursement
Continuing education programs
Career growth and promotion opportunities
Travel medical imaging technologist positions

Position Summary

This position conducts customer service, registration, point‑of‑service collections, and may validate and/or obtain authorizations from payers to maximize reimbursement. It provides a customer‑oriented interaction with each patient to maximize customer experience, obtains all required consents for each registration, documents all facets of the registration process, loads correct payer(s) into each account, meets accuracy goals, collects payments, performs financial counseling when appropriate, meets productivity targets, and demonstrates the ability to resolve customer issues and provide excellent customer service.

Core

Functions

Help provide a positive customer experience by welcoming patients to the facility, introducing oneself, explaining the purpose of the visit, and thanking them for choosing Banner Health.

Perform pre‑registration/registration processes, verify eligibility, obtain authorizations, submit notifications, verify authorizations for services, verify patient demographics and input accurately into A/D/T system, obtain all required consents, and meet monthly accuracy goals.

Verify and understand insurance benefits, collect patient responsibility based on estimates at the time of service or during pre‑registration, and meet monthly collection targets.

Provide financial counseling to patients and families, explain company financial policies, assist with Medicaid applications, and complete financial assistance programs such as basic assistance, enhanced assistance, prompt‑pay discounts, and loan programs.

Act as a liaison between patient, billing department, vendors, physician offices, and payors to enhance account receivables performance and meet collection goals.

Communicate with physicians, clinical and hospital staff, nursing, and Health Information Management Services to resolve outstanding issues and meet patient needs in financial services.

Consistently meet monthly productivity goals, complete daily assignments, maintain electronic productivity logs, identify process improvement opportunities, and practice good teamwork.

Provide additional patient and financial services tasks such as transporting patients, precepting new hires, recapping daily deposits, posting daily deposits, or other work assignments of the Patient Financial Services team.

Work independently under regular supervision in a fast‑paced, multitasking environment with high volume and immediacy, using independent decision‑making and sound judgment to prioritize work and ensure appropriate and timely care.

Minimum Qualifications

High school diploma, GED, or equivalent.
Knowledge of patient financial services, financial and collections services, or insurance industry experience, normally acquired over one or more years of work experience.
Ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
Strong interpersonal, oral, and written communication skills.
Proficiency in common office software: word processing, spreadsheet, and database programs.
Employees at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a behavioral health clinical setting must possess an Arizona Fingerprint Clearance Card and an Arizona Criminal History Affidavit at the time of hire.

Preferred Qualifications

CHAA certification.
Work experience with Banner’s systems and processes.
Previous cash collections experience.
Additional related education and/or experience.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug‑free work environment.

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