Front Desk Medical Assistant

Job Description

Fusion Medical Care is seeking a Medical Front Office Receptionist/Assistant to join our new medical practice in a beautiful central Scottsdale.

FMC is looking for an experienced Medical Front Office Receptionist/Assistant for a primary care/family medicine clinic. The ideal candidate will have customer service oriented personality with positive energy, who will welcome our patients and help them feel  stress‑free Scottsdale integrative medicine clinic will welcome an individual who will be a face of the primary care practice with concierge services. The candidate will have opportunity to grow and enjoy the benefits of small, privately owned clinic.

Greet, instruct, direct and schedule patients, serving as a liaison between patient and medical support staff by performing the following duties.

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Answer phones and schedule appointments maintaining the doctor's schedule according to the doctor's specifications.
• Prepare charts for clinic verifying referrals/authorizations are obtained for the appropriate insurance plans and obtaining pertinent information relating to patient visit.
• Check patients in and out, verifying and updating necessary information.
• Collect co‑pays and any patient balances associated with patient account, balancing at the end each day, generating patient's statements. Follow money handling protocol.
• Verify patient insurance eligibility.
• Experience with credentialing and third party payers.
• Scan demographics, insurance card, driver's license, referral into system.
• Confirm appointments and remind patient to bring with them information needed for visit.
• Operate the computer system efficiently to complete daily tasks.
• Enter patient demographics.
• File charts and paperwork in patient charts.
• Establish and maintain an efficient and responsive patient flow system.
• Assume responsibilities for all aspects of front office and assisting back office as needed.
• Ability to recognize challenges before they occur and proactively address to effectively manage it.
• Ability to effectively handle scheduling to maximize productivity by ensuring minimal clinician “downtime” due to patient cancellations/no shows.
• Medical Assistant responsibilities when necessary.
• Perform other duties as assigned.

Ideal qualities:
Warm‑positive personality, pleasant, passion for preventative/anti‑aging medicine, punctual, organized, focused, good work ethic, honest, flexible, multi‑tasking, telephone skills, customer service, time management, attention to detail, professionalism.

Requirements:

• EClinical
  
  Works experience: required
• Medical Assistant: preferred
• Medical Receptionist: 2 years
• Computer proficient and literate
• Experience in Family Medicine/Primary Care office
• Attention to details, organizational and multi‑tasking skills

Applicants will not be considered if all above requirements are met. Only apply if you have at least 1 year of experience as medical receptionist/assistant, proficient with computer, experience with EClinical Works and working in a primary care.

Compensation and benefits will depend on years of experience, level of dedication among other factors.

If you are strongly committed to providing top‑notch, compassionate patient care, we encourage you to apply for this position. Please forward your CV and cover letter for consideration.

DO NOT APPLY IF YOU HAVE NO RELEVANT QUALIFICATIONS AND REQUIRED EXPERIENCE. YOUR CANDIDACY WILL NOT BE CONSIDERED.