Urology - Medical Front Office

Ironwood Urology Front Office Professional

At Ironwood Physicians, care is personal—and so is our team culture. At our Ironwood Urology (Phoenix (Ahwatukee) & Gilbert) offices, we're looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare.

This is more than a job—it's an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment.

Position Details

• Full-time, Day Shift
• Monday – Friday schedule
• Located in our Ironwood Urology (Phoenix (Ahwatukee) & Gilbert) offices

Growth & Development Opportunities

• Exposure to clinical workflows and patient care coordination
• Career pathway into healthcare administration or specialty medical roles
• Work alongside experienced professionals in a collaborative environment

Essential Duties & Responsibilities

• Greet and assist patients; deliver exceptional customer service
• Collect, post, and reconcile patient payments; resolve payment issues
• Register patients and update demographic, insurance, HIPAA, and AOB information
• Schedule, check in/out patients, manage physician calendars, and arrange follow-up appointments
• Prepare and send testing procedures; manage paperwork and chart documentation
• Answer and route calls; monitor faxes and patient callbacks
• Reconcile daily reports and perform other assigned administrative duties

Minimum Qualifications

• Ability to multitask in a fast-paced medical environment
• Knowledge of insurance processes, medical terminology, and patient reports
• Strong customer service, communication, and teamwork skills
• Proficiency in Microsoft Office and standard office systems
• Professional, positive attitude

Education & Experience

• 1–2 years of medical experience preferred
• Surgical and/or Medical Oncology experience strongly preferred

Certificates, Licenses, Registrations

• Valid Driver's License

What We Offer

• Competitive salary
• Comprehensive benefits: health, dental, vision, and life insurance
• 401(k) retirement plan
• A collaborative, mission-driven, and caring workplace

At Ironwood, we're committed to "Outsmarting Cancer One Patient at a Time." If you're ready to make an impact while growing your career, we encourage you to apply today.