Medical Front Office Job Gilbert area,Arizona USA,Healthcare

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Medical Front Office

Full-time Regular Gilbert, AZ, US

3 days ago Requisition

Urology office looking for qualified front office staff to join our busy, fast-paced clinic. This is a floater position between check-in, check-out, insurance verification & scheduler.

Schedule: Full time, Monday through Friday

Essential Duties and Responsibilities (assisting in each area listed as needed):
Check-In
- Assisting current check-in staff with:

Greeting & checking patient’s in when they arrive
Collect copay, deductible, co-insurance
Enter demographic including insurance info into the computer
Confirm & correct demographic and insurance info from review of computer and chart

Check-Out
- Assisting current check-out staff with:

Scheduling patient’s for return visits & procedures
Writing orders for imaging and lab
Preparing office ultrasound appointments
Preparing and sending out recall letters

Insurance Verification
- Assisting current staff with:

Confirm insurance coverage and benefits
Enter insurance info into the computer system
Updating and correcting insurance changes
Verifying patient’s co-pays, deductible and co-insurance for appointment type
Requesting authorizations & referrals as needed for appointment type
Knowledge of insurance company requirements as they relate to authorization

Appointment scheduler / Phone specialist
- Assisting current staff with

Gather new patient info and schedule new patient appointments
Schedule established patient appointments and office procedures
Take patient messages as needed for physicians & other staff
Create messages in the EMR for physicians & other staff
Assist incoming callers as needed

Knowledge and

Skills:

Knowledge of front office procedure
Knowledge of insurance company's policy and procedure
Knowledge of governmental, legal and regulatory provisions related to HIPAA
Knowledge of diagnostic testing procedures
Knowledge of CPT, ICD-10, HCPS coding
Knowledge of basic mathematics
Knowledge of basic EMR system

Education and Experience:

0-1 Years of medical office experience
Willing to train the right candidate

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E