Medical Front Office Coordinator

Gilbert Center for Family Medicine
· Gilbert, Arizona

Full-Time
· On-Site
· Be the first point of contact for our patients.

Pay From $19.00/hr Schedule Mon–Fri Job Type Full-Time Location Gilbert , AZ
· In Person

Gilbert Center for Family Medicine is a thriving private practice in Gilbert, AZ with more than 24 years of delivering exceptional care and positive experiences for our patients. We adhere to high moral principles and professional standards with a commitment to honesty, confidentiality, trust, respect, and transparency. Ourgoal is to maintain the highest standards and achieve them by continually measuring and improvingouroutcomes, all while striving to exceed our patients' expectations for comfort and convenience.

• Compassion: Providing a caring and supportive environment for our patients and their families.
• Excellence: Delivering care that is safe, reliable, efficient, and patient-centered.
• Integrity: Adherence to high moral principles and professional standards through a commitment to honesty, confidentiality, trust, respect, and transparency.
• Quality: Maintaining the highest standards and achieving them by continually measuring and improving our outcomes.
• Service: We strive to exceed our patients' expectations for comfort and convenience.
• Teamwork: We collaborate and share knowledge to benefit patients and fellow caregivers in advancement of our mission.
• Wholeness: Embracing a balanced life that integrates mind, body, and spirit.

We are seeking a professional, patient-focused Medical Front Office Coordinator to serve as the first point ofcontact for patients  this role, you will play a critical part in delivering a positive patient experience from arrival through departure. This position is well suited for individuals with goals to pursue advanced medical training, offering exposure to clinical workflows and healthcare operations in a fast-paced,high-volume environment.

• Schedule and confirm patient appointments
• Assist patients at check-in and check-out with professionalism and care
• Collect patient copays, coinsurance, and deductibles
• Answer and triage incoming phone calls
• Document patient communications accurately in the EMR
• Coordinate medical records requests
• Update lab orders
• Process referrals and prior authorizations
• Route incoming faxes and documents to appropriate team members

• Minimum 1–2 years of experience in a medical office setting
• Strong computer skills; experience with Nextgen EMR preferred
• Exceptional communication and interpersonal skills

• Medical Assistant certification from an accredited institution
• Bachelor's degree (any field)
• Experience with scheduling, prior authorizations, and referral coordination
• Ability to thrive in a fast-paced environment with excellent prioritization and adaptability

• Medical, Dental, and Vision insurance
• 401(k) with employer matching
• Life insurance
• Paid time off (PTO)
• Paid Term Life Insurance