Manager Training & Standards Food and Beverage - Grand Canyon South Rim

Overview

Live. Work. Explore. as a part of our Food & Beverage team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring a Food and Beverage Training & Standards Manager to Live. Work. Explore. at the south rim of the Grand Canyon!

The Manager, Training & Standards - Food and Beverage is an embedded training leader who works side-by-side with F&B team members, ensuring all F&B employees can confidently execute their roles before working independently and after established in the role, providing continuous and ongoing training for staff within F&B. This position sits within the Food and Beverage department and is responsible for the hands-on delivery and ongoing tracking of all training – from corporate programs to the site-specific knowledge, systems, and service standards unique to the location.

This role monitors training completion, closes skills gaps in real-time, and ensures that every required program is documented, current, and compliant.

Position Type:
Full-Time, Year-Round

Pay: $49,608 per year

Schedule:

Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Housing:
This position is eligible for a 1-bedroom apartment. The rent would be $352 per month (includes utilities), plus a $352 housing deposit. The person is responsible for paying for their own Wi-Fi.

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

• On-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

• Free Grand Canyon National Park pass
• Rec Center – Fitness Equipment, Computers, and Free Wi Fi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Provide active, side-by-side training support to new hires and transfer employees across F&B outlets during onboarding and throughout the season.
• Provide strong facilitation and coaching skills; comfortable working in live operational environments while training.
• Deliver training across multiple formats (in-person, side-by-side, group sessions) and adapt to a wide range of learning styles.
• Facilitate orientation and deliver position-specific training for all F&B roles (front-of-house servers, bussers, hosts, bartenders, cashiers, and support roles) until employees can perform independently to standard.
• Facilitate required compliance training (e.g., Serv Safe Food Safety, Serv Safe Manager, TIPS Alcohol Awareness, Cash Handling) and corporate programs such as Workplace Essentials and Legendary Hospitality.
• Provide continuous and ongoing training to all staff within Food & Beverage.
• Co-facilitate property-wide New Employee Orientation and deliver refresher or corrective training, or other training as needed.
• Track all training completions in the Learning Management System (LMS), ensuring records are accurate, timely, and audit-ready.
• Monitor compliance training expiration dates and proactively…