HCM Payroll Analyst

• Act as a trusted advisor and client service professional on payroll compliance and payroll solutions
• Troubleshoot payroll situations, educate clients, and develop stakeholder partnerships
• Develop, coach, and mentor payroll team members
• Identify, develop, recommend, and implement payroll process improvements
• Facilitate change in a matrix environment
• Execute client relationship strategies for Workday payroll clients across multiple states/localities
• Collaborate with Payroll Project Managers, Senior HCM Analysts, and internal Workday technology groups on client-specific enhancements
• Onboard and maintain assigned clients on payroll and related services
• Assess payroll needs and recommend service solutions based on market and industry trends
• Serve as quality analyst/control for payroll processing procedures, including balancing audits and identifying efficiencies
• Review the financial health of the assigned Book of Business related to Co-Employment relationships
• Serve as subject matter expert on federal, state, and local payroll administration laws, regulations, and best practices
• Support process and audit efforts for Sarbanes-Oxley compliance
• Analyze client payroll data, input and balance payroll data, process payroll, and review and distribute payroll reports
• Mentor and support Service Operations Workday personnel as a subject matter expert and knowledge resource
• Contribute to Book of Business meetings with internal business partners
• Travel to client worksites for meetings, training, recommendations, and client support
• Support client satisfaction through quality service checks and supervisor service observations
• Participate in testing new payroll processes and enhancements
• Participate in client meetings by phone and in person when necessary

• High School Diploma or equivalent is required
• Bachelor’s Degree is preferred
• Three to five years of progressive payroll or relevant business experience is required
• Strong proficiency and experience in payroll administration and practices
• Knowledge of federal, state, and local payroll laws and regulations
• Expertise in collaborating with multiple functional experts
• Ability to effectively interact with multiple internal and external business units
• Strong time management, organizational, and facilitation skills
• Experience managing multiple tasks/activities efficiently and timely
• Understanding of HR disciplines including payroll, benefits, taxation, accounting, employment documentation, employment, and general HR practices
• Effective written and verbal communication skills
• Effective problem solving, decision making, and conflict resolution skills
• Competent presentation skills design and delivery
• Demonstrated customer service skills in a team environment
• Project management skills and experience handling multiple projects
• Knowledge of general business principles, practices, procedures, office methods, equipment, clerical methods, filing systems
• Demonstrated leadership behaviors with peers and internal/external constituents

Demonstrates expertise in payroll administration, compliance with federal, state, and local payroll laws, and effective client relationship management. Proven ability to mentor teams, implement process improvements, and deliver quality service in a dynamic environment.

• Payroll Administration
• Federal, State, And Local Payroll Laws
• Client Relationship Management
• Process Improvement
• Team Mentoring

• Payroll Processing
• Payroll Data Analysis
• Payroll Compliance
• Project Management
• Quality Control
• Service Solutions Development
• Change Facilitation
• Financial Health Assessment
• Client Onboarding
• Payroll Audits

• Effective Communication
• Problem Solving
• Time Management
• Organizational Skills
• Conflict Resolution

• Co-Employment Relationships
• Sarbanes-Oxley Compliance
• HR Practices
• Stakeholder Partnerships
• Client Satisfaction

• Workday Payroll