Administrator III - Epic Database

Primary City/State: Virtual - Arizona

Category: IT Database Administration

Shift: Day

Department: IT Systems Engineering and Architecture

Great care starts with great people. (Like you.)

At Honor Health, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

The Database Administrator (DBA) III will provide support for incident and request intake, documentation and resolution; problem analysis; and project task fulfillment. The DBA III will oversee and direct the work of level I and II and III employees. In addition, the DBA III will assess database management system and subsequent databases, perform basic troubleshooting and triage tasks, by direction perform corrective actions, execute scripts, and deploy database and system objects, and provide guidance, mentoring, and training for other DBA's and participate in a support on-call rotation facilitating off‑hour work functions in support of incidents, upgrades, patches, and project task fulfillment.

• Performs database maintenance, backup management, performance management by direction, database documentation, database platform patching and updates and database management system setup by direction. Performs installation duties, regular maintenance and support duties as directed by the positions. Designs, tunes and implements solutions by assisting, leading, or facilitating troubleshooting, patching and upgrading of the database platform, and the operating system the database is housed on.
  
  Assesses database management system and subsequent databases, performs basic troubleshooting and triage tasks, by direction performs corrective actions, executes scripts, and deploys database and system objects utilizing common industry best practices.
• Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments. Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
• Consistently lives out the commitment to the Honor Health tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of Honor Health:
  Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented.
• Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.

• Bachelor's Degree in Computer Science, Information Systems, or a related discipline - Preferred
• Bachelor's Degree or 4 years' work related experience in Computer Science and or Information Systems - Required

• 6 years MS SQL Server, Oracle, MySQL and Cache/Mumps. Must have experience in daily operations of database platforms, set up, troubleshooting, system design and planning. Must be able to demonstrate practical knowledge of Server OS management in Windows OS and Unix (Linux).
  
  - Required
• 8 years Networking, Server Management and Storage management.
  
  - Preferred

• MS SQL Server, Oracle, MySQL, and Cache/Mumps - Preferred