ServiceNow Developer - Consultant

Service Now Developer - Consultant

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever‑changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Deloitte provides Service Now risk and security services in the following areas based on the client’s immediate and long‑term needs. By coupling our business and cyber risk process functional experts on platform automation and integration with our security domain leaders across consulting services, Deloitte can provide a full spectrum of services including:

Recruiting for this role ends on 5/29/26.

Process and strategy roadmaps, implementation plans and business case development, quantitative return on investment, program and target operating model, data strategy & governance, risk & control framework, content definition & standardization, training and end user enablement.

Configuration and as needed, customized solutions on Service Now Security Operations (Security Incident Response and Vulnerability Response) and Integrated Risk Management (IRM) applications utilizing accelerators via pre‑built templates and proofs of concept.

Manage Cyber Security programs ranging from keeping the lights on for the client’s environment (e.g., upgrades, access help desk) to full‑service use case development and dashboards.

You will contribute to the technical design and hands‑on development of Service Now solutions that help organizations achieve better visibility and automation across their cyber and risk programs. This is a hands‑on technical role. You will write code daily and build solutions on the Service Now platform. Working alongside senior technical resources, you will build and configure platform solutions using both out‑of‑the‑box and custom development approaches.

Some examples of what you will do include:

• Developing and configuring Service Now solutions including custom applications, workflows, business rules, scripted REST APIs, and UI components under the guidance of senior developers
• Building integrations between Service Now and third‑party security and risk tools using REST/SOAP APIs, Import Sets, Integration Hub, and MID Server configurations
• Writing server‑side and client‑side scripts including Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, and Flow Designer actions
• Supporting automated testing efforts using ATF and participating in code reviews to maintain solution quality
• Managing update sets and supporting deployment processes across development, test, and production environments
• Translating functional requirements into technical configurations and supporting the creation of technical design documents
• Configuring and customizing Service Now platform solutions including forms, calculations, reporting, dashboards, and access controls
• Supporting portal development and customization using Service Portal and Next Experience UI Framework (UI Builder)
• Supporting deployment of automated Service Now solutions at large and complex organizations across a variety of industries
• Working collaboratively with functional consultants and client stakeholders, supporting senior team members in interactions with executive risk leadership (CIO, CRO, CISOs)
• Building solid, trust‑based relationships with client stakeholders
• Communicating with clients in an organized and knowledgeable manner on technical topics
• Facilitating technical demonstrations, user acceptance testing, and knowledge transfer sessions

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client’s strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization’s cyber posture. Includes design of the cyber organization, governance, and risk…