More jobs:
IT Support
Job in
Gilbert, Maricopa County, Arizona, 85233, USA
Listed on 2026-06-03
Listing for:
6AM City, LLC
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Job Description
Qualifications
- 5-10 years experience
- Windows 10 installation and support
- Microsoft Office 365 administration
Responsibilities
- Providing Level 1 & 2 desktop support
- Experience with Multi Factor Authentication
- Assists client day-to-day functionality and efficiency
- Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location
- Configures, installs, and maintains computer software & Peripheral systems for users
- Identifies, manage, and resolve issues in a timely manner (with in SLA)
- Responds to customer requests effectively and communicates with them to address issues
- Should update the user information in an organizational system
- To update the user access for given IT applications for new and current employees
- Familiarity on updating the ITSM on incidents and requests. Maintaining the mapping of assets to the end users in ITSM tool
- Should have extensive knowledge on Windows 10 setup and imaging process
- LAN, WAN knowledge
- Troubleshooting networking and connection issues.
- Providing basic training in computer operation and management.
- Work with users on their requirements and work with the client on ordering the required equipment s and coordinate for the delivery
- New office setup awareness and process from IT prospective
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