Senior Site Reliability Engineer – First Response

Responsibilities

• Identify and establish ways of stabilizing environments and sites
• Assess opportunities to drive engineering stability through analytics and metrics
• Responsible for site design consulting, platform management, and capacity planning
• Define, create, and ensure robust dashboards and monitoring systems are implemented
• Identify, coordinate, and implement SLAs and SLOs for applications, service sites, and platforms
• Lead in analyzing metrics from operating sites and applications
• Troubleshoot priority incidents and participate in blameless post‑mortems
• Engage in testing strategy approaches, complex incident response, and root cause analysis efforts
• Mentor and train junior team members on best practices for infrastructure management and disaster recovery

• 3+ years of relevant / direct industry experience
• Bachelor's degree
• Familiarity with application development, business management, customer solutions, design, group problem solving, process improvements, release management, software solutions, user experience (UX) design
• Skills in analytical thinking, application design, architecture, application maintenance, application testing, IT industry trends & directions, IT standards, procedures & policies, software process improvement (SPI), software reliability management, system testing, technical troubleshooting