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IT Operations Manager

Job in Gilbert, Maricopa County, Arizona, 85233, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 105000 - 160000 USD Yearly USD 105000.00 160000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Own End-to-End Platform Operations
  • Balance Hands-On Support with Strategic Operations
  • Drive ITIL-Aligned Service Management
  • Lead Platform Operations & Application Lifecycle Management (ALM)
  • Champion Service Now & CSDM/CMDB Maturity
  • Ensure Operational Readiness & Release Coordination
  • Operational Metrics, Reporting & Continuous Improvement
  • Compliance & Risk Management
  • Vendor & Third-Party Application Support Oversight
  • Leadership, Communication & Cross-Team Coordination
Requirements
  • Bachelor’s degree in information technology, computer science, or a related field, or equivalent experience.
  • Experience leading IT operations functions or supervising professional technical staff.
  • Strong understanding of systems monitoring, data processing workflows, infrastructure operations, and incident response.
  • Proven ability to manage moderately complex operational challenges.
  • Strong organizational, analytical, and communication skills.
  • Experience influencing cross‑functional partners and supporting policy or strategy implementation.
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