Technical Training Specialist

Responsibilities

• Develop and continually revise, modify, and improve existing training curriculum based on attendee feedback or product changes and enhancements.
• Partnering with an Instructional Designer to scope, design, and develop eLearning.
• Partnering with an Instructional Designer to scope, design lecture content and labs.
• Deliver both physical (in person) and virtual training to various service audiences.
• Manage the equipment and tools for responsible courses to ensure the best learning experience for the student.
• Attend cross‑functional meetings related to new product initiatives and determine training needs and plans for service and support training.
• Communicate corrections to the technical publications team to ensure accurate content in procedures in product service manuals.
• Collaborate with the field, service engineering, team peers, and engineering to maintain currency with product issues and resolutions.
• Maintain product proficiency and technical competence.
• Assist with or write documentation to enhance technical bulletins, user guides, procedures, and technical manuals.

• In‑depth experience with computer hardware and software, including AI, AR, VR software and content development.
• Knowledge and experience with hospital information systems, DICOM and PACS systems, and networking.
• Technical expertise and experience with Hologic mammography products.
• Proficiency in X‑ray fundamentals, mammography, bone densitometry, fluoroscopy is a plus.
• Excellent communication and presentation skills, both written and oral.
• Ability to prioritize and execute complex tasks in a multitasking environment.
• Demonstrate strong interpersonal and effective customer communication skills.
• Willingness to accept and act upon audience/customer feedback.
• Convey complex theories and procedures to novice‑level training attendees.
• Ability to engage students in both physical and virtual classrooms.
• Ability to evaluate students’ technical abilities and adjust training accordingly for maximum benefit.
• Excellent project management skills are a plus.
• Education:
  
  Associates degree or equivalent in Electronics, Computer Science, or Biomedical Technology;
  Bachelor’s Degree preferred; formal training in education, teaching, or public speaking desirable.
• Experience:
  
  Technical training on capital X‑ray systems, preferably digital imaging systems; 5–10+ years of experience in computer hardware/software, networking, imaging systems, or education.

The annualized base salary range for this role is $81,200.00 – $ and is bonus eligible.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Wellness program

• Job type:
  Full‑time
• Schedule:
  
  10‑hour shift, 8‑hour shift, Monday to Friday
• Location:
  
  Hybrid remote in Newark, DE 19702
• Ability to commute:
  Newark, DE 19702 – required
• Ability to relocate:
  Newark, DE 19702 – relocate before starting work (required)

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.