Hands-On IT Help Desk Manager — Lead Distributed Team
Job in
Gilbert, Maricopa County, Arizona, 85233, USA
Listed on 2026-08-27
Listing for:
Headfarmer
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Headfarmer is hiring an IT Manager to own day-to-day service desk operations and help build out a growing support team. This is a hands-on role for someone who still likes being in the weeds — not a hands-off management position.
You'll be the escalation point for the team's ticket queue and provide white-glove support to executive end users. Based in Gilbert, AZ, the role will mentor a team across multiple states as it grows to four direct reports, manage onboarding/provisioning, and oversee IT
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