Account Partner

Diamond Arrow Digital Marketing Agency specializes in building and enhancing brands beyond the website, focusing on the entire online presence of its clients. The agency helps businesses navigate the complex and often unclear world of digital marketing by delivering clear, results-focused strategies. With an emphasis on thinking outside the box, Diamond Arrow designs tailored campaigns that align with each client’s goals and audience.

Team members collaborate closely with clients to strengthen visibility, engagement, and performance across digital channels.

The Account Growth Partner is a full-time, on-site role based in Gilbert, AZ, responsible for driving client growth and satisfaction across digital marketing engagements. This role manages a portfolio of client accounts, develops growth strategies, and monitors performance metrics to ensure campaigns align with business objectives. Day-to-day tasks include meeting with clients to understand goals, preparing performance reports, coordinating with internal marketing teams, and identifying upsell or cross-sell opportunities.

The Account Growth Partner responds to client inquiries, resolves issues promptly, and regularly presents recommendations to improve results and strengthen long-term partnerships. Collaboration with colleagues in strategy, creative, and analytics is essential to deliver cohesive, high-impact digital marketing solutions.

• Candidates should possess strong Analytical Skills to interpret data, monitor KPIs, and identify opportunities for account growth.
• Candidates should possess excellent Communication skills to present insights, collaborate with internal teams, and maintain clear, professional interactions with clients.
• Candidates should possess Finance-related skills to understand budgets, ROI, and basic forecasting for client campaigns and account plans.
• Candidates should possess Customer Service skills to manage client expectations, respond to concerns, and ensure a positive client experience.
• Candidates should possess Account Management skills to oversee multiple accounts, prioritize tasks, and build long-term client relationships.
• Experience in digital marketing or advertising, especially in an agency environment, is highly beneficial.
• Strong organizational and time-management abilities, with attention to detail and follow-through.
• Proficiency with common marketing and reporting tools (e.g., CRM platforms, analytics dashboards, spreadsheets).
• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.