Claims Specialist – Latent Bodily Injury

• Demonstrate the ability to independently and timely manage all aspects of the most complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution
• Provide proactive communications to customers and business partners in the management and resolution of claims
• Respond to inquiries from customers and provide superior customer service
• Review and analyze multiple complex policies and coverage parts (including general liability and umbrella/excess liability)
• Write and articulate clear, concise and accurate coverage positions
• Conduct investigations regarding claims and/or lawsuits
• Effectively manage litigation and counsel, inclusive of litigation planning/budgeting, and proactively position claims for resolution
• Develop and persuasively articulate complex coverage, liability and damage assessments
• Provide detailed impactful recommendations to leadership
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
• Conduct complex negotiations and articulate coverage/liability positions
• Attend mediations and trials as necessary
• Proactively manage accurate expense, reserve and financial transactions
• Consistently maintain up-to-date claims metrics

• 5+ years latent bodily injury claims experience
• Experience in handling affirmative/defensive risk transfer; including additional insured tenders
• Excellent verbal and written communication skills
• Excellent analytical and critical thinking ability
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
• Experience in the creation and delivering of presentations
• Superior customer service skills and active listening skills
• Proven track record of prioritizing and managing multiple responsibilities
• Proven track record of effective negotiations/settlement of high-value general liability claims
• Demonstrated negotiation and conflict resolution skills
• Proficiency with MS Office, especially Word and Excel
• Active Property & Casualty State Insurance Adjuster license

Demonstrates expertise in managing complex, high-value claims with a focus on analytical evaluation, effective negotiation, and superior customer service. Proficient in conducting investigations, articulating coverage positions, and managing litigation processes.

• Latent Bodily Injury Claims Experience
• Negotiation and Conflict Resolution Skills
• Active Property & Casualty State Insurance Adjuster License
• Analytical and Critical Thinking Ability
• Proficiency with MS Office

• Claims Management
• Coverage Analysis
• Litigation Management
• Risk Transfer Negotiation
• Claims Metrics Maintenance

• Excellent Verbal Communication
• Excellent Written Communication
• Superior Customer Service Skills
• Active Listening Skills
• Presentation Skills

• Active Property & Casualty State Insurance Adjuster License

• General Liability
• Umbrella/Excess Liability
• Claims Investigation
• Claims Resolution
• Affirmative/Defensive Risk Transfer