Lead D365 Business Analyst - Supply Chain

## Lead D365 Business Analyst - Supply Chain Apply:
Mesa, Arizona:
Chicago, Illinois:
Irving, Texas:
Full time:
Posted Today:
R
** Career Area:
** Technology, Digital and Data
*
* Job Description:

**** Your Work Shapes the World at Caterpillar Inc.
** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.
* Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
*** Job Summary
** Caterpillar is seeking a Lead Digital Business Analyst – Supply Chain to lead discovery, analysis, and solution definition for supply chain capabilities within our digital products and ERP ecosystem (including Microsoft Dynamics 365 Supply Chain Management). This role partners with Supply Chain, Operations, Logistics, and IT stakeholders to translate complex operational needs into clear requirements, user stories, data definitions, and testable acceptance criteria—ensuring solutions are scalable, secure, and aligned to business outcomes.

The supply chain capability roadmap supports improved service levels, optimized inventory, better planning accuracy, streamlined procure-to-pay and order-to-fulfill execution, and increased visibility through reporting and analytics. You will influence cross-functional decisions and help establish repeatable approaches to requirements, testing, and measurement.
** What You Will Do
**** Business Analysis Leadership & Discovery:
*** Alongside product managers, lead discovery with Supply Chain, Operations, and IT to understand objectives, pain points, risks, constraints, and dependencies; establish problem statements, scope boundaries, and measurable outcomes.
** Supply Chain Solution & Requirements Ownership
*** Own the end-to-end requirements lifecycle for supply chain capabilities (intake, analysis, prioritization support, documentation, traceability, and change control). Stay current with Microsoft D365 Supply Chain updates and recommend features that improve service, cost, and cycle time performance.
** Requirements, Process & Data Definition**:
* Facilitate workshops to elicit, analyze, and document complex supply chain requirements; produce clear process maps, business rules, and functional specifications across core supply chain domains (planning, procurement, inventory, warehousing, transportation, and fulfillment).
* Partner with product managers, engineers, Microsoft, and implementation partners to translate requirements into user stories and acceptance criteria, including exception handling, controls, role-based security, and auditability considerations where applicable.
* Liaison between business stakeholders, Dealers, and delivery teams—driving decisions, resolving ambiguities, and maintaining alignment on scope and expected outcomes.
* Define reporting, analytics, and data needs (KPIs, dimensions, master data, and data quality rules) to ensure supply chain insights are accurate, timely, and trusted.
* Coordinate with other product and process leads to manage cross-functional dependencies (finance, manufacturing, customer service/sales, quality, and integrations) and support governance for…