Regional Underwriting Director

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

This position is eligible to work remotely in Arizona, California, New Mexico, or Nevada with preference for this role to be in the Phoenix, AZ area

• Leads and directs the regional underwriting process, enforcing guidelines and procedures established by Corporate Office Underwriting and developing region‑specific underwriting guidelines.
• Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.
• Sets and implements strategies to address challenges to profit, communicating these strategies throughout the underwriting department.
• Answers questions and shares recommendations for complex situations—such as difficult accounts, communication strategies, or problematic agency relationships—and explains the rationale for recommendations.
• Monitors business results to ensure underwriters operate within authority limits, guidelines, and region service directives while matching price to quality and meeting rate goals.
• Serves as the subject matter expert for the region, making final decisions on complex or high‑risk accounts.
• Reviews updates received from Corporate Office Underwriting and communicates changes to the team.
• Oversees and directs the underwriting department team, focusing on both long‑term and short‑term success.
• Collaborates with team members to establish performance goals, monitors status, conducts reviews, and provides coaching.
• Interviews, hires, and recommends salary adjustments for team members.
• Resolves disciplinary issues, reviews results, action plans, and progress.
• Organizes and plans educational opportunities for the underwriting team, including presenting training results.
• Develops team expertise and completes succession planning, identifying talent and implementing development plans for critical positions.
• Supports diversity and inclusion initiatives.
• Fosters an innovative culture, supporting new ideas and guiding potential changes.
• Partners with the region’s Human Resources Business Partner Manager to identify training needs for the department and individuals and ensures delivery.
• Partners with Underwriting Supervisors to oversee workloads and workflow processes to meet branch objectives.
• Directs existing and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low‑growth relationships.
• Meet with and educate agents to develop understanding of EMC products, underwriting appetite, systems, and services to generate quality new business opportunities.
• Delivers effective presentations to existing and potential new agents and agent associations to strengthen EMC’s brand in the marketplace.
• Monitors progress of underwriters’ assigned agents and guides them in achieving annual goals.
• Seeks agent feedback and takes action to improve the experience and underwriting responsiveness, growing profitable books of business.
• Collaborates with the Branch Vice President to determine underwriting strategy, establish short‑term and long‑term goals, and contribute to the region’s 3‑year plan.
• Analyzes insurance trends in the operating area and industry to identify profitable segments to grow.
• Coordinates with other region teams—including claims, marketing, premium audit, and risk improvement—to identify opportunities, address improvements, drive profitable growth, and offset threats to profit.
• Performs audits on new business and renewals for compliance with Sarbanes‑Oxley, letters of authority, and quality of underwriting conducted in the region.
• Analyzes company reports and experience data to determine and implement necessary changes in region underwriting policies and practices.
• Coordinates with underwriters, marketing, and region management in the agency management process, including planning and agency review meetings.
• Identifies opportunities and potential barriers within…