HVAC Rental West Operations Manager

If you are looking for a role that combines your technical skills and passion for customers, then we have a great opportunity for you. We are seeking an experienced, motivated rentals depot manager for our Phoenix AZ location to plan and execute on innovative solutions for customers across a large demographic area.

• Establishes, assigns, and adjusts work methods and procedures to meet schedules using knowledge of capacities and capabilities of depot personnel
• Ensures technician’s daily activities are scheduled
• Performs regular depot audits to ensure quality equipment repair and testing, and communicates with technicians regarding improvements or areas of concern
• Oversight and management to ensure timely and accurate depot purchasing, booking, invoicing, and collections process.
• Financial responsibilities include collecting quotes from vendors for parts or repair options and communicating with regional leadership concerning “Best Fix Options.”
• Ensures budgeting guidelines are met; prioritizes expenditures to stay within budget.
• Assists the sales department in selection and application of proper equipment and accessories for complex rentals.
• Provides technical support to the sales department, both at the depot and on job site visits.
• Engages directly with external customers and vendors when a conflict or issue occurs.
• Coordinates with suppliers, contractors, engineers, and others concerning equipment operations or maintenance.
• Initiates measures to improve methods, equipment performance, and quality of work.
• Inspects work in process to ensure its completion within allotted time limits and acceptable quality standards.
• Conducts formal operations meetings regularly.
• Ensures fleet readiness, accessories, and spare parts inventories are at acceptable levels and that equipment fleet and accessories are accurate and up to date in the systems.
• Reviews all written labor documents regularly.
• Directs and guides the lead service technicians to prioritize labor hours on a daily and weekly basis.

• Manages the sales function, ensuring strong customer relationships are established and maintained while also driving employees to achieve business goals.
• Promotes team selling and expansion of existing relationships across divisions and/or geographic areas.
• Coordinates engineering and sales support activities to facilitate offering and supporting quality products and services.
• Develops an environment to create and sustain a highly engaged team.
• Reviews estimates to ensure accuracy and appropriate methods to meet company and customer objectives.
• Assists employees in determining margins, identifying resources, and assessing future potential business; participates in selling to large/key accounts as needed.
• Networks with areas, regions, and corporate headquarters to increase knowledge of offerings and create opportunities for employees to do the same.
• Provides input for best practice work and encourages employees to incorporate new ideas into projects.
• Develops sales forecast and provides input to budget.
• Identifies new market opportunities.
• Participates in the development of long‑range sales planning and growth strategies.

• High School Diploma or GED
• 5+ years’ experience in an industrial, manufacturing, or construction environment
• 3+ years of management experience
• A valid driver’s license.
• Occasional travel

• BA/BS in business or a degree from a technical college
• Rental equipment management experience
• Interface with clients on a constant basis in a highly professional manner
• Superior follow‑up and follow‑through skills