Retail Sales Supervisor Job Gilbert area,Arizona USA,Management

Brief Summary

Under the direction of the Store Manager and/or Assistant Store Manager, the Retail Sales Supervisor assists with the daily management and operations of the showroom, including sales performance, customer service, staff development, inventory oversight, and operational compliance. This position is responsible for coaching and mentoring showroom associates, supporting branch profitability goals, and ensuring an exceptional customer experience while promoting Bedrosians products and services.

Reasonable

Accommodation Statement

Reasonable Accommodation statement: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily, including all-important aspects of the job -- whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Reasonable Accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

Assist in the management of all aspects of the store's operations, sales and customer service

Ensure the branch meets budget, sales and profit plans every month

Ensure branch operational procedures are strictly followed making sure your branch is run smoothly, has accurate inventory, and correct billing and invoicing procedures are followed for samples and product purchases

Ensure every branch complies with corporate-directed marketing and sales campaigns

Promote and plan successful, polished, fun and well-attended product launch parties on a quarterly basis

Actively push sales in discontinued products by ensuring new pricing is posted and announced in every store location, customers are notified, all staff are trained, and product is well-displayed to promote sales

Help resolve client issues immediately with best possible solutions, following corporate procedure

Assist in establishing quarterly goals with all branch staff and review regularly ensure goals are met

Hire and develop a team that works cohesively with the customer as the primary focus

Manage time efficiently and delegate tasks as appropriate

Prepare, coordinate, and assist with physical inventories

Promote Bedrosians products and services everywhere you go

Maintain and increase professional and technical knowledge by reviewing product literature, manuals, and manufacturer bulletins, as well as attending vendor/ manufacturer seminars whenever available

Coach sales staff to help meet individual and branch sales goals

Travel and participate in industry trade shows and/or company meetings and events when necessary

Work within the framework of the company's defined rules, procedures, goals and directives.

Any other duties required of the position

Promote, coordinate, and assist with showroom staff operations, policies & procedures.

Knowledge, Skills and Experience

Required:

Three (3) years of prior large retail store assistant or department management experience

Positive attitude

Excellent Computer skills

Excellent and professional phone skills

Excellent verbal and written English communication skills

Excellent planning and organizational skills

Ability to lead, motivate, and coach a team

Excellent understanding of design and color

Work on the weekends

Possess a flexible work schedule

Ability to lift up to 80 lbs.

Drivers License (must provide current MVR)

Preferred:

Bi-lingual in Spanish is a plus

Tile & Stone experience

Supervisory Responsibility

Directly supervises showroom sales associates and assists with the leadership and development of branch staff.

Work Environment

This position operates in a retail showroom and warehouse environment with frequent interaction with customers, vendors, and employees. The work environment may include exposure to warehouse equipment, dust, varying temperatures, and moderate noise levels.

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