Director, National Accounts

Responsibilities

• Oversee ZEISS’s partnership with key accounts, including contract negotiation, assortment planning, pricing, and execution of joint business initiatives.
• Manage current national customers and pursue and develop potential partnerships with new customers.
• Conduct quarterly business reviews with leadership on key accounts to evaluate performance, growth opportunities, and collaboration plans.
• Develop and lead a unified retail growth strategy that balances scale with ZEISS’s premium brand positioning.
• Meet and exceed monthly, quarterly, and annual revenue targets communicated by VP/SVP/President.
• Initiate, organize and facilitate business activities between CZV and National Accounts, including quarterly/annual business reviews and business plans.
• Develop and deliver high‑impact, customer‑relevant, and financially supported proposals and presentations.
• Ensure clear roles and responsibilities across all direct/indirect reports; provide ongoing and continuous performance feedback (informal and formal).
• Develop and plan key product initiatives and go‑to‑market programs to achieve customer objectives and CZV revenue/profit targets, including RFPs and pricing strategies.
• Provide clear direction and alignment on customer KPIs and facilitate internal communication with all relevant cross‑functional departments.
• Monitor, track, and take corrective actions as necessary.
• Prepare sales and volume forecasts to support budget and demand planning cycles and provide timely input to VP to ensure plans are on track.
• Gather and analyze competitive data; communicate findings and recommendations.
• Partner with Marketing to develop co‑branded consumer campaigns emphasizing ZEISS lens innovation and quality.
• Coordinate with Operations and Supply Chain to ensure optimal product availability, pricing accuracy, service levels, and inventory turns.
• Collaborate with Product and Digital teams to embed ZEISS technologies within retail environments.
• Manage office facilities and administration (if applicable).
• Follow safety standards and report any safety concerns to leadership.

• Minimum of 5-10 years of account management experience in the ophthalmic industry leading large retail accounts.
• Experience in CPG or related consumer products industry considered.
• Direct experience working for or calling on customers at the VP or Sr. Director level with relationships among key customer decision makers.
• Experience in an FDA‑approved, highly regulated product category (e.g., consumer healthcare such as OTC medicines, diabetes test strips, or blood pressure monitors).
• Proven success developing strategies that enable others to win new business and expand market share.
• Demonstrated success managing RFP processes under tight timelines.
• Proven history of complex negotiations yielding long‑term, mutually beneficial partnerships.
• High integrity and discernment—able to evaluate and decline opportunities inconsistent with brand or ethical standards.
• Experience in global organizations and cross‑cultural collaboration.

• Medical
• Vision
• Dental
• 401(k) matching
• Employee Assistance Programs
• Vacation and sick pay

Zeiss provides Equal Employment Opportunity without unlawful regard to an applicant’s race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).