Program Manager III - YCSO; Countywide

Under general direction, performs supervisory and leadership duties for Inmate Services Programs.

• Recruits, trains, and ensures staff are qualified to perform job functions; provides supervision and support to staff; develops performance evaluations.
• Oversees contracted services, data collection, and reporting requirements and ensures programs comply with Federal, State, and County guidelines.
• Manages Inmate Services programs to include educational and substance abuse treatment services and Reach Out Initiatives focused on mental health.
• Works directly with inmates to ensure Inmate Services Programs are being delivered and makes program improvements.
• Collaborates with third-parties, diverse court personnel, and other criminal justice and behavioral health partners.
• Conducts team meetings and participates in the planning of department meetings.
• Creates, reviews, and recommends policies, procedures, and protocol implementation to include quality control.
• Oversees applications and implementation of program grants.
• Creates and maintains the Inmate Services Division filing system.
• Performs other job-related duties as assigned.

Bachelor’s Degree in Behavioral Science, Behavioral Health, Criminal Justice, or related field.

A minimum of four (4) years of progressively responsible experience in a detention or corrections setting, behavioral health intervention, multi‑disciplinary coordination, or a related field.

An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year per year basis.

Must possess a valid Arizona driver’s license.

All persons applying for employment with the Sheriff’s Office shall be required to meet the following general qualifications: integrity, honesty, dependability, industry thoroughness, accuracy, good judgment, initiative, and courtesy. All persons will be required to complete a thorough background investigation to include, but not limited to, polygraph, psychological, and physical fitness test. All persons must successfully complete a minimum six (6) month probation period.

• Applicable federal, state, and county guidelines.
• Yavapai County services and resources.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical, office practices and procedures.
• Research techniques and report writing.
• Current MS office software.
• Filing and recordkeeping.

• Program development and management.
• Supervision and training.
• Conflict resolution, problem‑solving, and mediation practices.
• Persuasive and motivational communications.
• Grant coordination.
• Communication and supervisory skills.
• Communicate effectively verbally and in writing and communicate orally in a face‑to‑face setting and by telephone with public and employees.
• Establish and maintain effective working relationships with employees, other agencies, and the public.
• Well‑organized and detail oriented.

• Perform duties at both the Camp Verde and the Prescott detention facilities.
• Exercise good judgment, maintain confidentiality, and handle sensitive information with utmost discretion.
• Be cognizant of the diverse nature of the population and reflect inclusiveness in behaviors, communications, and in programs and processes.
• Protect the privacy of personal health information as defined in state and federal law.
• Respond flexibly to unexpected demands and work in an intense environment.
• Effectively work in a multi‑task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner.
• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion always.
• Work professionally and effectively with co‑workers, clients, victims of crime, witnesses, and the general public.
• Act with courtesy, tact, and diplomacy.

The work environment is associated with an office and/or a detainment facility and includes exposure to loud noise, blood borne pathogens, dust, fumes, and chemicals. The work area is adequately lighted, heated or cooled and ventilated.

Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in‑person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 15 pounds.

FLSA:
Exempt
Grade: 15
Classification:
At‑Will
Safety Sensitive:
No